Account

Contact Us

General

Have a question, feedback or suggestions? Just fill out the form below and we’ll respond within 48 working hours. We love feedback and strive to improve our service based on your comments.

Have a recipe you want to share? Name the subject line “Recipe for you” and give us the details of recipe. We’ll be in touch as we’d love to feature this on our Cocoa Runners website and social media.

Please note that our offices are closed on Bank Holidays and weekends. We will therefore respond as fast as possible the next working week.

To get the latest updates from Cocoa Runners and stay up to date with all the latest news, you’ll find us on all your favourite social media sites. Just use the links at the bottom of the page. If you have a query about your account, you can email us at team@cocoarunners.com.

If you want to check on the status of your order, please log into your account and you can check the status of your order, and any tracking numbers there.  In emergencies you can also call our warehouse team on 0344 692 1234, but only rarely do they have more information that is on your account page!  Please also note that for deliveries outside the UK you will need to contact your local postal services in your country.

For wholesale enquiries, to update your subscription or you have something specific you would like to ask the team we recommend you write to us directly rather than call.

 

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